In the unlikely event of the incorrect product being delivered or the product being damaged, broken, or faulty, you need to notify us of the damaged/ broken/faulty product within 48 hours of receipt of the good. Please email info@MyTravelShop.co.za with a photo image of the damage, if possible. Make sure to keep all original packaging. We will ensure the correct/new product is delivered to you.

MyTravelShop.co.za offers deals on premiumtravel products. Membership is free. Members receive newsletters pertaining tothe latest deals from MyTravelShop. Through the website MyTravelShop consumer scan purchase products for delivery nationwide.

In the unlikely event of the incorrect product being delivered or the product being damaged, broken, or faulty, you need to notify us of the damaged/ broken/faulty product within 48 hours of receipt of the good. Please email info@MyTravelShop.co.za with a photo image of the damage, if possible. Make sure to keep all original packaging. We will ensure the correct/new product is delivered to you.

Should a package not be delivered throughno fault of ours (no-one on premises/unable to answer calls/invalid addressetc.), we will attempt a second delivery after which if the package is notdelivered you will be liable for extra shipping costs associated with gettingthe package to you.

Products purchased on our site are eligible for return within 48 hours of receipt of delivery of the  product.Refunds  and  returns  will  be  made  at  the  discretion  of  MyTravelShop.We  are unable to accept returns for goods that are not in their original packaging.All products must be returned in perfect working order.

Should a package not be delivered throughno fault of ours (no-one on premises/unable to answer calls/invalid addressetc.), we will attempt a second delivery after which if the package is notdelivered you will be liable for extra shipping costs associated with gettingthe package to you.